Take a look at what our clients feel about Terminal4Pets services or just browse to see all their beautiful faces.
This service is a MUST when flying pets from USA to Israel. We used them to fly 2 cats from Newark and we would have never been able to pool it off without them. Ravit and Eitan are super professional! Ravit took care of all the documentation on both ends and was very clear about what's needed even when the local vet said something else - and Ravit was right. She was available at 4 am when the airline representatives made a mistake and managed to help my husband over the phone. Thank you so much!!!!
This is the most professional service, loving hearts and caring hands I ever seen. Four years ago I trusted them my three cats to ship to New Zealand ( most strict country for importing animals) and I never had any problem. Now I am trusting them again to bring my cats back.
I had the most incredible experience with Terminal4Pets. I just arrived in Australia 4 weeks ago, with my dog Diesel Schattner. It was a long 6 month process, Australia being one of the most difficult countries to take pets into. Ahava and her team were extremely diligent, patient, sympathetic to the emotional rollercoaster of moving homes, and highly knowledgeable, making this difficult process far more tolerable. I would highly recommend them to ANYONE looking to travel with their pets. For such a nominal fee, to have such peace of mind in the process is unquestionable. Diesel has settled in nicely to Australia, and the journey here proved to be far less stressful than anticipated. BIG thank you to the Terminal4Pets team, couldn't have done it without you!!
The service was good. The flight went smoothly. We had a lot of questions that were addressed professionally. The company is responsive by mail and phone. I would recommend it.
Terminal4Pets are absolutely great!
Fantastic service. Very helpful and accommodating. Pelle, my dog, was checked-in early morning in TLV only to step out the Heathrow animal reception center cheerful and happy a few hours later. Great first experience. Could not be happier.
Extremely trustworthy service,very ethical,service is execute in a careful way.Clients are never let down,even the 4 legged ones.
I'vê used their service twice and would never change for another company.
I really recommend!
Jun 04, 2017
The cats have arrived home. Thank you for everything that you did for us. We are grateful for all of your help.
We wish you all the best
A million thanks
The Peer family
January 12, 2017
Dear Ahava & Eitan,
Sorry for the slow reply but we now have a very happy Mimi with us!
A couple of images attached from the day we picked her up. Thanks for everything, much appreciated.
January 12, 2017
Dear Ahava & Eitan,
It is already a more than a week since we returned to the UK with Tikva. We want to thank you so much for all your help and care with Tikva. Could not have asked for more! Everything went so well. From the moment we left her with you till she walked out smiling and happy at the Heathrow Animal Centre in London! The whole process went without any hick up or distress. We so appreciate your sensitive, protective and extremely warm and friendly professional service and care. We are recommending your service highly to everyone! May you have a wonderful and prosperous New Year!
Mintie (Jan too)
Many blessings and shalom
18 Aug 2015
This evening the animals arrived safely and in good spirits to the Gould household in Hertfordshire. The cats are gradually exploring their new home. The dogs have been for a walk in their new garden. The girls are super excited and still not asleep as a consequence.
Thank you all so much for sorting all this out, and for looking after them so well. We are very grateful. // Matthew
29 Jul 2015
I am delighted to confirm that we collected Shelig yesterday evening. She won't let me out of her sight. She is delighted to be with us again, but it will take her a few days to adjust to her new home. Here we have a huge back garden and there is a dog each side of us. She went out for a walk and met all her doggy neighbours and she is very happy.I would like to thank you for your professional service and quick response to all my questions. You took a lot of worry away from me and I was very confident that Shelig was being looked after.
Thank you so much for everything.
Kind regards from a very happy dog owner.
24 Dec 2014
Dear Ahava and Eytan,
We finally arrived at home with Simba and he is great…… he already had a good relaxing bath and a good meal and already seems very happy….
Now I must congratulate and thank you once again for the excellent and great work you’ve done with Simba!
I had a chance to see Simba in the waiting room (before clearance) with other pets that arrived with him, and by looking at (and comparing) the attention to details and quality of the kennel, identifications and accessories
one can tell that Simba was taken care by GREAT professionals and I’m very proud of that on your behalf.
During all the way you were all simply great!
BRAVO for the great job!!!!!
Thanking you and recommending you to everyone we know is the least we can do…. We will always stay grateful…
On behalf of Simba and all our family we are sending you thousands of hugs and kisses and a huge THANK YOU!!!
You are great professionals with great love to your job and this is very rare and extraordinary!
We were blessed to choose you for the mission of Simba’s relocation.
Always grateful, Ilan Yehuda
1 May 2014
Dear Maayan and Eitan
We have arrived safely, all 4 dogs healthy and happy!
I can't even begin to thank you for what you have done - I really don't think we could have managed without you. Thanks for the hard work, thanks for handling every difficulty that came our way with patience and calmness, thank you for calming me down in the process (it's not obvious, calming me when it comes to the dogs :).
Thank you for making all of this happen!
When you come to Costa Rica - you're both welcome to our house.. Two very grateful people and four very excited dogs will greet you with love!
Thank you, thank you, and thank you again, Jaya and Nadav.
Thanks for following up.
Flight was long but went pretty well. Everyone made it tired but happy :)
A few minutes before check in I put water in one of the reservoirs and it start leaking.. it was so stressful. I had to think quick on my feet.. went and got a few plastic bags, found a closed restroom, opened the cage and wrapped the plastic reservoir.. that did the trick.
In LA I opened the cages in the car, cleaned them up and swapped diapers... that plus driving with windows opened a crack made our 2.5 hours drive to San Diego go well.
Roxy and Pits are now in a very nice boarding facility.. they have a big 2 floor suite with multiple play times in a play room, they'll get baths and grooming and I'm gonna go visit them later today.
Hopefully my apartment hunt will go well and they will soon have a permanent home :)
Thanks again for all your help and patience. With all the move-related stress it definitely helped.
Oct 4, 2012
Dear Dr. Kreiner,
Almost 2 years ago (january 2011) you and your company arranged to transport our dog Simcha from Israel to Minneapolis, Minnesota, USA
It was such a great experience working with you and Terminal 4 Pets, I would like to write a very strong and positive testimonial for your website.
Again, thank you for ALL you do. Having Simcha with us in the USA is the greatest gift!
Dear Ahava and all of the Terminal4Pets team,Suki
I'm sorry for this late email, but it took me some time to get settled and connected since my arrival with my yellow Labrador Suki one week ago. I would like to THANK YOU for all of your help in organizing Suki's move from Switzerland to Israel, with very special thanks to Ahava Cohen for always being there and responding so quickly to every question I had, big or small, and reassuring me on every step of the process and all her help with organizing extra services like the VIP and transport upon our arrival. What else was fantastic was that I really felt like the flight management service with Ahava was personalized, she was always there and right on top of everything and at what step we were at in the process of preparing for our trip.
With all of the preparation for the documents and paperwork sent in advance, our arrival in Israel was very smooth and the customs declaration was very fast. Afterwards, Suki got to get out of her travel crate and take a break and walk before making our way to the car for the second part of the long travel from the Ben Gurion airport to Haifa.
She has been resting at our new home and also taking time to explore and get used to her new surroundings, her appetite has been great, which is a really good sign! Thanks again for all your help with everything, especially to Ahava.
A huge Thank You!