The VIP service was established in order to ease your journey when flying with your pet via Ben-Gurion airport. If you want to travel with your pet on-board, but wish to have a hassle-free airport shipping expireance, Our VIP service is just for you. Personal assistant will be assigned for your Very-Important-Pet from the moment you enter the airport until your pet is safely and comfortably present on the airplane.
VIP for clients departing from Israel:
- Our representative will contact you 24 hours prior to the flight and set a meeting point.
- upon arival at the airport our representative will be waiting for you and will approach you at once.
- You will be escorted through the check-in process making the process short & simple.
- When it's time to part ways, you will be free to make shopping and relax while our representative accompanies your pet all the way to the aircraft making sure the pet is loaded on the right flight and that the conditions are optimal.
- Our representative will call you and let you know that your pet is safely on the plane, and ready to fly.
VIP for clients arriving in Israel:
- A representative will contact you 24 hours prior to the flight and set a meeting point.
- Our pet representative will be waiting for your pet and will collect the kennel/s once they are unloaded.
- The representative will meet with you after locating your pet and will escort you on your way out. You will have time to collect your luggage, take care of the passport control etc.
- You will be escorted all the way to your car and if needed you will be assisted in loading your pet/s into the car.
Trust us, after a long exhausting flight the V.I.P. Service is exactly what you'll be needing!